1. HOW CAN I ORDER FROM RACEFIT?
Either online – click here or by telephone on + 44 (0)1629 735071 or in person at our factory.
We accept Visa, Mastercard, Maestro, Switch, American Express, Delta and Solo cards and PayPal. You can also be reassured by our website payment security provided by PayPal.
At each stage of the process for orders online we will send you an e-mail so that you are kept informed of the progress of your order.
All prices and payments taken are in £ Pound Sterling. But as a guide, at the top right of the website click on GBP and there is a choice of currencies to view prices on the website: USD, CAN, EURO and YEN. If you are shopping outside the UK, place your order and your credit card company will convert the transaction to your own currency. Please check with your card provider or bank for the exchange rate on the day of your payment for exact price in Euros, US Dollars etc. We cannot quote you currency exchange rates. For a daily exchange rate conversion calculator please see.
2. WHAT ABOUT TAX/VAT?
All prices listed do not include VAT. UK VAT charges will be charged at the current rate (currently 20%) on all sales to the UK & EC. Non-EC countries will not be charged VAT. EC customers with a valid VAT registration number please contact us.
All international deliveries may be subject to local import tax and duties and the customer is liable for these and to organise payment on them.
3. DELIVERY PRICES
Simply continue to the check out and add your country into the address boxes and a cost will be calculated. If your country does not appear on the list, please contact us.
4. HOW LONG WILL IT TAKE FOR MY DELIVERY TO ARRIVE?
We try and keep most products in stock most of the time, but due to sales spikes or bulk orders we may find ourselves temporarily out of stock. If so we will endeavour to quote you realistic lead times and keep you up to date on this.
In stock items will be shipped within 1-2 working days, then please allow for delivery time. Special order items are subject to an extended lead time, which will be discussed and confirmed at the time of the order.
5. HOW WILL MY ORDER BE DELIVERED?
Order totals over £100
Our carrier of choice is UPS and all delivery charges include insurance. We will forward you a tracking number as soon as your item is ready to be shipped. You can track your parcel’s progress online at: www.ups.com
Details of standard lead times (working days):
UK – next day
EU - 2 days
Rest of Europe – 2-3 days
USA – 2-3 days
Rest of the World – 3-5 days
All deliveries are made between normal working hours Monday – Friday and will require a signature. If for any reason there is no-one to sign for the delivery, a card will be left to advise that UPS have a parcel for you. UPS will automatically try to deliver again the following working day. If you know you will not be able to receive delivery we are happy to take an alternative delivery address (such as a work address) at the time of ordering.
Order totals under £100
For these orders we use Royal Mail First Class or Air Mail. Unfortunately there is no tracking numbers for these deliveries but you will receive an email from us on the day that your order has been sent.
Details of standard lead times (working days):
UK – next day
EU - 2-4 days
Rest of Europe – 3-4 days
USA – 5-7 days
Rest of the World – 5-7 days
6. CAN I FIT THE RACEFIT EXHAUST MYSELF?
Racefit exhausts are relatively simple to install. However, please read the Fitting Instructions and safety notes carefully before attempting to fit the exhaust to your bike. If you do not have the correct tools or have any doubts about your mechanical ability Contact Us for advice or have it fitted by a recognised bike dealer or a competent technician. Please use the Contact Us section should your require further copies.
7. CAN I VISIT RACEFIT?
Yes you can: we are open Monday - Friday 9am-5pm and Saturday 9am-1pm. Just phone ahead to make sure someone is there.
8. CAN A RACEFIT PRODUCT JUST KEEP GOING?
Yes. For when your exhaust is looking a little tired and the packing is past it's best - send your exhaust back to us and we will strip it, rumble it, put new packing and rivet it all back together - in other words, give it a 'birthday'! Please see this item on the webstore.
9. WHAT IS ETCHING?
Etching is an electro-checmical that permanently marks the titanium sleeve - see photo below. This is available on request (no extra cost). When checking out either select the option for etching or write "Etched" in the notes section. All orders will be shipped with stickers/decals unless requested. Please note: this is ONLY available on titanium sleeves, NOT carbon.
10. CAN I FIT A BAFFLE OR DIFFUSER WITH A BLACK EDITION?
Simply no - there is no place to attach the baffle or Diffuser with a Black Edition exhaust. However, if you want a baffle or Diffuser you can simply request a Growler end cap - please see photos below. When checking out either select the option for your choice of end cap or write your request in the notes section. The end caps are the same price.
Black Edition End Cap Growler End Cap
11. WILL I NEED TO ADJUST THE FUELING (DYNO SET UP) AND WHAT SORT OF BHP GAINS CAN I EXPECT?
Be aware that your motorcycle is a production item and is subject to manufacturing tolerances – therefore no two motorcycles are identical. The performance of your motorcycle is in effect a compromise to comply with various noise and emission laws in various countries. However, making changes to your motorcycle exhaust will not suddenly cause it to not run, lose power or be damaged – your bike will run correctly. Generally there are power gains due to our exhausts being less restrictive. There may be more power gains if the fitting is combined other aftermarket fuelling products.
12. HOW LOUD ARE RACEFIT EXHAUSTS / WILL MY EXHAUST BE ALLOWED ON TRACK DAYS?
Racefit exhausts (depending on which design on which bike) combined with our Noise Reduction Insert (NRI) are designed to comply with current FIM/ACU (superbike) regulations. Generally track days are run according to these regulations and if your exhaust is correctly maintained you should have no problems.
13. WHAT WEIGHT SAVING CAN I EXPECT?
World Class weight savings…! Generally Racefit Exhausts weigh between at 350g – 1100g OE exhausts can weigh between 3 – 10 kilos!
14. HOW DO I CLEAN MY RACEFIT EXHAUST?
Clean the exhaust with a multi-purpose spray lubricant (WD-40 or equivalent) with a soft cloth. Do not use aggressive chemical cleaners. A change in the colour of the exhaust system is normal due to the high temperatures.
15. CAN I BUY SPARE PARTS?
Yes! See Spares in the Accessories menu on the webstore!
16. WHAT IF MY STICKER/DECAL COMES OFF?
Replacement stickers are available from Racefit (either over phone or webstore). Wipe down with Isopropyl Alcohol (IPA)/panel wipe before replacing with the new sticker.
17. HOW OFTEN DOES MY EXHAUST NEED REPACKING – CAN I DO IT MYSELF?
The nature of the product means that at intervals the exhausts will need to be repacked with sound absorption material. Racefit only use Acoustafil branded premium packing. Service intervals will depend on how hard, how far and how often you ride your bike. Regularly check the exhaust visually and listen for any changes in exhaust note. A service / recharging kit is available separately or your exhaust can be returned to Racefit and we will do it for you at a reasonable fee.
Damage caused due to not repacking when needed may not be covered by warranty.
18. I HAVE HAD AN ACCIDENT WITH MINOR DAMAGE – CAN RACEFIT REPAIR MY EXHAUST?
This depends on the extent of the damage but we will try our best ot repair it. Once the exhaust is returned to us we will assess and provide you a quotation of works.
19. WHAT IF I WANT SOMETHING A LITTLE BIT DIFFERENT; COULD I SPEND AN EXTORTIONATE AMOUNT OF MONEY ON A FANTASTIC PROJECT THAT YOU GUYS WOULD FIND INTERESTING??
Please call….! +44(0)1629 735071
20. WHAT ABOUT MY BACK PRESSURE AND WHAT DOES IT MEAN?
Talk about exhausts and very often the terms ‘back pressure’ or the ‘right back pressure’ come up. Back pressure is only caused by restriction and has little or nothing to do with performance exhaust design. Although modern OE superbike exhaust systems are very well designed and can reduce noise levels to conform to emissions laws without offering much actual back pressure these systems are to some degree restrictive. Performance exhausts work by “pulse tuning” which is the use of the correct pipe lengths and diameters and correct collector configurations to tune the exhaust pulses to help to fill and scavenge the cylinders. This will increase the volumetric efficiency, which will increase power and torque. Therefore only restrictive exhausts would suffer back pressure. Racefit exhausts do not offer any restriction.
21. VALVES? WILL LOSING THE VALVE LOSE ME POWER?
(Also known as Set Valves, Exup Valves Etc…) To fit Racefit exhausts on some models it is necessary to disconnect the exhaust valve. The primary function of this valve is noise control and not to boost power (if it was a power valve it would be on every race bike – it doesn’t appear on any!). Therefore disconnection of this valve will not result in a power loss or affect in any way the running of your motorcycle.
22. WHAT IF I NEED TO RETURN ANYTHING?
You may cancel your order within 7 working days after receipt of goods and your money will be refunded fully within 30 days of return of goods. Sorry, we cannot refund the delivery costs. Parts must be returned in their original, saleable condition (i.e. not run or used) in original packaging.
NB: we cannot refund money paid or deposits on any items that have been specially ordered for you (non-stock items) or manufactured to your specifications.
Naturally, all faulty/incorrect goods can be either exchanged or refunded at the customer’s request providing the goods are returned and are in their original new condition.
International Returns please note:
If you are returning anything to us from outside the EU you must complete a customs declaration correctly indicating that the package contains “returned goods”, “INWARD PROCESSING RELIEF” or similar. If your parcel is stopped in UK customs and a charge levied, we will refuse payment and the package will be returned to you. Under no circumstances will we pay customs duty in order to receive back our products.
If you are returning a non-faulty item, then the cost of returning the item to us is your responsibility. Please note the item is your responsibility until it reaches us; for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot refund returned items lost in the post.
23. THE SMALL PRINT
Exclusion of Certain Liability
- The manufacturer, importer or dealer shall not be liable for any incidental damage including personal injury or any other damages caused by improper installation or operation of the Racefit exhaust system. When installing the Racefit exhaust system be careful that the exhaust system does not touch other parts sensitive to high temperature.
- Racefit makes no representation or warranties with regard to damage caused by the improper installation, use of non-approved accessories, use and maintenance of the Racefit exhaust system. The warranty is limited to defects recognised by our technical department and to normal use, and excludes items subject to normal wear (gaskets and packing). The guarantee is void in case of accident, modification, improper or competition use.
- Do not attempt to install the Racefit exhaust system on a motorcycle for which it was not made.
- When the exhaust system gets very hot during operation, be careful not to burn yourself on the exhaust system or parts which are in direct contact with it, even when the motor is not running. Also protect other people, especially children, from the injuries mentioned above.
- Technical specification of the Racefit exhaust systems and related products subject to change without notice.
We do not store customer credit card details nor do we share customer details with any third parties.
We do NOT send bulk marketing emails and certainly DO NOT disclose buyers information to third parties. We very occasionally may send previous customer’s information on new products but if you do not wish to continue receiving these please email email@example.com with UNSUBSCRIBE in the title.
Unit 17 Molyneux Business Park, Whitworth Road, Darley Dale, Matlock DE4 2HJ. UK
+44 (0)1629 735071
Registered in England no: 5262184
All products are used at your own risk. We will not take responsibility for any damages caused.